Privacy policy

In compliance with the provisions of the General Data Protection Regulation 2016/679 (GDPR) and Organic Law 3/2018 on Data Protection and Guarantee of Digital Rights (LOPDGDD) of December 5, 2018, we inform you:

DATA CONTROLLER

Identity: LIFE PRO NUTRITION SPAIN, S.L. with CIF B87111001 hereinafter "the Owner"

Address: C/ Segura, 43; 28840; Mejorada de Campo - Madrid

Telephone: 644526451

Contact by email: rgpd@lifepro.es

PURPOSE OF DATA PROCESSING.

We inform you that the data you provide us will be processed for the following purposes:

• Manage a single-registration account for use on the website in order to facilitate, streamline, and fulfill the commitments established between the Owner and the user and the maintenance of the relationship established.
• Marketing our products; managing orders and purchases made through through the website and its billing, including any incident related to the order placed (order inquiries, returns, complaints, etc.).
• To handle and respond to contact requests, requests for information, and/or inquiries received through the contact channels available on the website.
• To send commercial information, with prior express authorization, about our products and services that may be of interest to you.
• To manage subscriptions to our Newsletter to send periodic bulletins with company news, about its services, and other information that may be of interest to you.

In accordance with the provisions of the GDPR, a record of processing activities is kept that specifies: depending on its purposes, the processing activities carried out, and the other circumstances established in the GDPR.

Personal information will not be used for purposes other than those related to the contracted services or purchased products. Automated decisions will not be made based on this profile.

LEGAL BASIS FOR DATA PROCESSING

The legal basis for the processing carried out is based on:

• The consent granted by the User by accepting this Policy and the corresponding box.
• The User has provided their personal data within the framework of a contractual or pre-contractual relationship to handle their request and/or query, and therefore, its processing is necessary to maintain said relationship.
• The legal obligations applicable to the Owner that require the processing of personal data in accordance with the services provided or those related to tax matters.

PERSONAL DATA PROCESSED AND SOURCE

The personal data provided that we process is of an identifying nature. This information has been provided by the User when contacting the Owner by completing the corresponding form or using other features offered on the website.

The use of the contact sections, forms, and/or features offered on the website is voluntary. However, completing certain fields in the form or providing them through the use of other features is necessary to properly process and handle your request. Therefore, the User's refusal to provide the requested information will prevent the Owner from properly processing and handling it.

The User guarantees that the information they provide is true, accurate, and complete. Data will be cancelled, deleted, or blocked when it is inaccurate, incomplete, or no longer necessary or relevant for its purpose in accordance with current legislation. If the personal data provided belongs to a third party, the User guarantees that they have informed them of the Privacy Policy and have obtained their authorization to provide their data for the purposes indicated above. They also guarantee that the data provided is accurate and up-to-date, and are responsible for any direct or indirect damage or loss that may arise as a result of failure to comply with this obligation. The User undertakes and is responsible for the truthfulness and accuracy of the data they provide to us, and undertakes to keep it duly updated.

DATA PROTECTION FOR MINORS

In accordance with the GDPR and the LOPDGDD (Spanish Data Protection Act), only persons over 14 years of age may lawfully provide their consent for the processing of their personal data. Only persons of legal age may provide personal data on this website. For minors under 14 years of age, the consent of their parents or guardians is mandatory for the processing of their personal data.

LINKS AND SOCIAL NETWORKS POLICY

The website may include links to third-party sites, such as social networks, on which the Owner is present. The aforementioned third-party websites have not been reviewed nor are they subject to any controls by the website itself or its owner. The Owner shall not be liable for the content freely published by the user. The user must be aware that their posts will be visible to other users, and therefore they are primarily responsible for their privacy.

PERSONAL DATA RETENTION PERIODS.

The personal data provided by the user will be retained for as long as they remain registered with the service, for as long as the business relationship is maintained, as long as the user does not request its deletion, or for the established legal period. They may also be retained when necessary to comply with a legal obligation or for the formulation, exercise, and defense of legal claims.

If the user withdraws their consent or exercises their right to object or erasure, their data will be kept blocked and made available to the courts for the legally established periods to address potential liabilities arising from the processing of their personal data. Under no circumstances will this condition the provision of the service and/or the execution of contracts with the Owner.

SECRETION AND SECURITY OF PERSONAL DATA

The Owner undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss, or alteration of personal data transmitted, stored, or otherwise processed, or unauthorized communication or access to said data.

Personal data will be treated as confidential by the Owner, who undertakes to inform and guarantee, by means of a legal or contractual obligation, that said confidentiality is respected by its employees, partners, and any person to whom it makes the information accessible.

ASSIGNMENTS AND RECIPIENTS OF PERSONAL DATA

Your personal data will only be communicated In the cases provided for by law for the fulfillment of obligations directly enforceable by the Data Controller or when necessary to fulfill the processing purposes indicated above (payment gateways), as well as to manage product deliveries (shipping providers), such transfer being covered by service requirements. Your data will also be communicated to the Data Controller's service providers, with whom the corresponding data processing contracts have been signed to guarantee the security of your personal data.

No international data transfers are made.

USER RIGHTS.

What are your rights when you provide us with your data?

The User has the right to obtain confirmation as to whether or not we are processing personal data that concerns them. The User has the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the User may request the restriction of the processing of their data, in which case we will only retain it for the exercise or defense of legal claims. In certain circumstances and for reasons related to their particular situation, the User may object to the processing of their data, whereupon the data controller will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible legal claims. In those cases where legally applicable, you will have the right to data portability, which means you have the right to receive the personal data we are processing about you and store it on your own device.

You may exercise your rights of access, rectification, objection, erasure, restriction of processing, portability, and objection to being subject to automated individual decisions before the Data Controller, if applicable, by means of a written communication accompanied by a photocopy of your National Identity Document (DNI). To prove your identity, please send a message with the reference "GDPR Rights" to the following email address: rgpd@lifepro.es

We also inform you that you may address any type of complaint regarding personal data protection to the Spanish Data Protection Agency www.agpd.es, the Spanish Supervisory Authority.